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Below you'll find product Technical Support, FAQs and other helpful resources.

Please review them to see if they can give you an immediate answer to your question. If not, please fill out a form and wait for an email reply.

Sorry, but we cannot give you medical or psychological advice of any kind.



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Technical Support


About Unlocking, Changing devices, Timeout and Renewal 


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About Us Other Helpful Information


About Medical Questions &  Product Recommendations  

What’s in SmartSoundTM?


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General Disclaimer: NeuroSonica SmartSound™ products are included in the Australian Register of Therapeutic Goods as a Class 1 Medical Device. Individual results will vary. Contraindications and age restrictions apply. If symptoms persist, talk to your healthcare professional. If you have any contraindicated conditions including  serious medical, psychological or psychiatric conditions, are susceptible to seizures or have any other neurological or neurorespiratory conditions consult with an appropriate healthcare professional before using our products. If you experience any unpleasant or adverse effects discontinue use immediately and consult your health care provider. We do not render any form of medical, psychological or psychiatric advice. All Website and social media content of NeuroSonica, our affiliates or third parties, are for educational  purposes only. The buyer/user agrees that NeuroSonica, its affiliates and/or third parties are in no way liable to you or anyone else for any loss or damage, however caused (and whether direct, indirect, consequential or economic) which may be directly or indirectly suffered in connection with the use of our products, this Website or websites of other entities linked to it. It is a pre-purchase condition that the buyer/user of our products agrees to assume full responsibility thereof and to abide by any and all terms and conditions concerning their use. Use only as instructed - NEVER while under the influence of drugs of any kind, using other devices that may affect brainwave activity, operating machinery or equipment, driving or any other potentially hazardous activities. This general disclaimer is not restricted or modified by any additional specific warnings or disclaimers.

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